Terms of Service

Last updated · July 2026

These terms govern your use of Arpanams. By booking an arpanam you accept them.

1. Nature of service

Arpanams performs a coconut arpanam (offering) in the devotee's name at a Hindu shrine and shares a short video of the ritual on WhatsApp. This is a devotional service and not a substitute for professional advice (medical, financial, legal).

2. Booking & pricing

Pricing is displayed transparently on the booking page (first coconut ₹199, +₹50 each additional). Taxes, if any, are included. Bookings are confirmed only after successful payment.

3. Delivery

We aim to complete every arpanam and share the video within 10-30 minutes of payment. Delays may occur on major festival days.

4. Refunds

See our Refund Policy. Briefly: if we are unable to complete your arpanam, you get a 100% refund within 5-7 business days.

5. Devotee's promise

You confirm that the details you provide are accurate, that the WhatsApp number is yours (or you have consent to receive messages on it), and that you are 18 years or older.

6. Prohibited use

No abusive, obscene, hateful, or illegal content in prayer text or voice recording. We reserve the right to refuse or cancel offerings that violate this clause with a full refund.

7. Intellectual property

The Arpanams brand, artwork and code are the property of Arpanams. Ritual videos we share are for the devotee's personal spiritual use.

8. Limitation of liability

We provide the service "as is". Our maximum liability for any claim is capped at the amount you paid for that specific arpanam.

9. Governing law

These terms are governed by the laws of India. Jurisdiction: courts of your registered address as per Razorpay records.

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